Terms & Conditions of website use 

Welcome to our website, www.truffle-london.co.uk which is accessible via your computer or your portable hand-held device (the “Website”). The Website is the property of Truffle Burger (“us”, “we” or “our” for short). We are registered in England and Wales under Company number 11066502 and have our registered office at Britannia Court, 5 Moor Street, Worcester, England, WR1 3DB. For the purposes of these Terms of Use “you” and “your” means you as the user of our Website.

To contact us, visit write to the address above.

We have set out the terms under which we are providing you with access to our Website and its products and services. These include the terms and conditions that govern:
your use of our Website (including the mobile optimised version of our Website accessible from your portable hand-held device); your use of the services and products offered through our Website; your rights to link to our Website; how we will use and protect information about you (see our separate “Privacy and Cookies Policy”) and your obligations when uploading comments to our Website (see our “Content Standards” below). Collectively these documents are termed as the “Terms of Use”.

We may change our Terms of Use from time to time. The revised Terms of Use will be available via the Website. You should check the Terms of Use regularly to ensure that you are happy with any changes. You will be deemed to have accepted any changes to the Terms of Use if you continue to access or use the Website.

Use of this website

These Terms of Use set out how you may use our Website. By accessing the Website, you agree to these Terms of Use. If you do not agree to these Terms of Use, you should not use the Website. You should read all the Terms of Use prior to using the Website. You should also save and/or print out a copy of these Terms of Use for future reference.

Specific terms

Our website may contain specific terms that are respective for the area you are contained within, if such terms exist they will be displayed where applicable. These terms only relate to the specific products or services mentioned. If there is a conflict between these general Terms of Use and the specific terms, the relevant specific terms will take precedence.

Accessing our website

Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. Access to our Website is permitted on a temporary basis. We update our website regularly and so may change the content at any time without notice to you. We reserve the right to withdraw, vary or suspend the service at any time without notice.

You are responsible for making all arrangements necessary to access this Website. You are also responsible for ensuring that all persons accessing our Website through your internet connection are aware of these Terms of Use.

Please note that use of our Website is subject to your computer and/or portable device complying with our minimum standard technical specification and compatibility notice. You are advised to check this specification to ensure that your computer and/or portable device is compatible with our products and services and we shall not be liable for any failure arising in the Website which arises from incompatibility (including, without limitation, minimum storage and memory requirements from time to time).

Reliance on information posted

The content on our site is provided for general information only. Materials posted on our Website are not intended as advice and should not be relied upon as such. We therefore disclaim all liability and responsibility arising from any reliance placed on such information to the fullest extent permissible by local law.

Where we provide details of our food and drink menus, we make no promise that those details will be available in a particular venue on a particular day – all menus are subject to availability.

Intellectual property

You may access, view and print out one copy of this Website and all information, images, and other content displayed on the Website (“Materials”) strictly in accordance with these Terms of Use.

You may only view, print out, use, quote from and cite the Website and the Materials for your own personal, non-commercial use and on the condition that you give appropriate acknowledgement where appropriate to Social Entertainment Ventures Limited. All intellectual property rights in and to the Website and the Materials are either owned by or licensed to us and your use of the Website and Materials is subject to the following restrictions. You must not:

remove any copyright or other proprietary notices contained in the Materials;
use any Materials from the Website in any manner that may infringe any copyright, intellectual property right or proprietary right of us or any third parties; or
reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit this Website and/or the Materials for any commercial purpose, without our prior written consent.

Trade marks

We expressly reserve all rights in and to the our domain name and all related domains and sub-domains, our trading name, our logo, service marks, trading names and/or trademarks. Other trademarks, products and company names mentioned on the Website may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.

Loss or Damage

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation, for breach of your legal rights in relation to the Items; or for defective Items under the Consumer Protection Act 1987. Please note that we only provide the Application for domestic and private use. You agree not to use the Application for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We are not responsible for any loss or damage that you suffer as a result of your own breach of these Terms of Use, or as a result of any IT hardware or software failure other than a failure in the Application.

Data Protection

We process your personal data in accordance with our Privacy Policy which can be found on our website.

Jurisdiction and Applicable Law

The English courts will have jurisdiction over any claim arising from, or related to, a visit to our Site, Venue or use of our services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Gift Cards

• A gift card is not valid until activated at time of purchase | gift cards can be topped up in restaurant or online | gift cards are redeemable for products and merchandise in Truffle Burger fixed venues | this card is only redeemable for purchases made in the venue| this card can be used for online take-out orders when paid for in restaurant | this card may not be exchanged for cash | no change will be given but the balance may be applied for future purposes | this gift card will expire 13 months since last use e.g. card activation, purchase, top up or refund | at expiry, any remaining balance will be lost | gift cards cannot be returned or refunded, except in accordance with your legal rights | please protect this card and treat it as cash | it cannot be replaced if lost, stolen or damaged.
  
  WELCOME OFFER (FREE TRUFFLE BURGER)
  * Available from 12pm - Close, Sunday to Wednesday * Valid at Truffle Burger Soho and Truffle Burger Marylebone. Excluding Pop Ups. * You will receive a single use code for a complimentary truffle burger to the email given within 48 hours.  * New Truffle Burger members can claim a complimentary burger which can be redeemed within 7 days of signing up to receive newsletters from Truffle Burger. * 18+ only. If you cannot prove that you are over the age of 18 you will not be able to redeem your free burger. * One voucher per person. * Offer is not valid in conjunction with any other offer. * Voucher cannot be exchanged for cash. * Subject to availability. * Management reserves the right to amend, remove or stop the offer at any time without notice. * No code can be used twice.
  
  BIRTHDAY OFFER
  * Available from 12pm - Close, Sunday to Wednesday. * Promotion includes choice of Truffle Burger, Classic Fries, Choice of Side & choice of XXX or Soft Drink. * Valid at Truffle Burger Soho and Truffle Burger Marylebone. Excluding Pop Ups. * You will receive a single use code for a complimentary truffle burger to the email given within 48 hours.  * Valid on date of birthday only. Valid photo ID required (Passport or Driving License only) * 18+ only. If you cannot prove that you are over the age of 18 you will not be able to redeem your free burger. * Offer is not valid in conjunction with any other offer. * One voucher per person. * Voucher cannot be exchanged for cash. * Subject to availability. * Management reserves the right to amend, remove or stop the offer at any time without notice. * No code can be used twice.